We understand that your Home is your castle, and we want to help you find your new home. We want you to have a positive experience, that is why we adopt a listening approach as opposed to a selling one. We want to make sure you get the details of properties that you are interested in providing you with those that match your criteria .

We want to give you open and honest advice. We want to help provide you with information regarding the local area and the market. We want to go that extra mile to ensure we both get it right.

We will constantly update you via email keeping you informed. We invest in training and technology, making sure that we continuously keep you updated throughout the entire process from Start to Finish. Together we want to make it happen, but the ultimate decision will always be yours.

Once you have decided that a property may be of interest to you, we will arrange for a viewing and try to find a time that is appropriate to both you and the Seller.

We ensure that we follow up after your viewing to monitor your interest and should you choose to make an offer then we will present this to the Seller for their serious consideration.

We understand that this is a big decision for you, and should you want to arrange any subsequent viewings we will endeavor to book them in for you as soon as it is possible. Make a list of what you are looking for in a property, that way you can ensure that you can see if the property you are to view has those items you require or at the very least has the potential to incorporate them.

Set the vision! Everything else will follow.

Here are somethings we think you should look at:

• Walk past the property before entering, look at the area, local amenities, and surroundings. Look at the property from outside and see if you can imagine yourself living there. Consider how you could enhance the property and establish if the house could be your home.
• View the Property with the Agent, friend, or family, we recommend you do not view the property alone. A second opinion will quite often be very helpful, the other person may spot something you miss, besides a second opinion can do no harm.
• Be thorough, always ask the sellers permission first, but look at cupboard doors, kitchen units, the cellar, the basement, the attic.
• If this is to be your home, you would want to establish if there are to be any further expenses and as such legislate for them when putting your offer forward.
• Only check the loft and the basement if it is safe to do so.
• Check the plumbing. Does hot water come out of the taps? Check the heating. Are the radiators warm?
• Check the lights, do they switch on and off – check the extractor fans too.
• Look at the fuel bills through the energy performance certificate, you will get a good idea what the running costs will be for the property.
• Check what will be included in the fixtures and fittings, what will stay and essentially what will go.
• Check the condition of the flooring and the decoration.
• Check to see if you can spot any damp patches and creaking floors.
• Visit the property in the daylight and may be in the evening if possible.
• Strike up a rapport with the Seller. We normally have lots of interest in a Property, if you are friendly with the Seller, they will be more likely to remember you and as such this could help in the negotiation process.
• Make a note of what you see and please try to convey this back to us. We love feedback and let us do the negotiating for you.

This is the exciting time, you have put you finances in order, you have searched for your home, and now you are ready to make an offer.

We will work with you from start to finish and help guide you through the process. We will contact the Seller immediately and inform them of your offer, as they will equally be as anxious to consider any offer received. We will report directly back to you and try to make the process a seamless one.

We are here to negotiate between you and the seller and our senior Negotiators will help you through the process. Like you, our adrenalin is also rushing and there is no better feeling than having an offer accepted. On acceptance of your offer we will prepare a Memorandum of Sale and write to all parties concerned.

Now that your offer has been accepted it is time for you to instruct a Solicitor or a Licensed Conveyancer either of which will be able to assist you in purchasing your home.

They will have the appropriate experience to help look after your best interests and will be able to carry out searches and enquiries, inspect the contract from the seller’s solicitors, and investigate the property title making sure you are aware of what you are buying.

Your Legal representative will be able to liaise directly with your Lender once they receive a mortgage offer (provided they are on their panel) and help work with you to exchange and complete the purchase of your home.

We will help keep you informed throughout the whole process liaising with your Legal representative. Please Remember it is important to insure your Home, your solicitor should inform you of this, as you will want to be covered against potential risks, this could even form part of a condition of your mortgage offer.

We can refer you to a Solicitor or Licensed Conveyancer who are completely independent and as such you will receive impartial, honest and professional advice from them. They are regulated under their own professional bodies and carry an indemnity insurance so that you are protected.

Now that your offer has been accepted, it is time to engage with your Mortgage Broker and your lender will instruct a valuation. The surveyor is completely independent to us and acts for the Lender, they are qualified individuals who have experience in valuing property especially in the area you are looking to make your purchase in.

The Surveyor may require further reports such as Damp and Timber Reports, Structural Reports, or any other report they think is vital to help assist in their valuation, should such further reports be required then we will help locate a professional for you.

Once the survey has taken place it is passed back to the Mortgage Lender who will then assess your application and survey report and provided they are satisfied they will issue you with a Mortgage Offer, a copy of which will be sent to your solicitor.

Once the procedures have been concluded, and the balance of monies between the exchange and completion have been received by the Sellers Solicitors from the Buyers Solicitors, Completion has taken place. You will then be provided with the keys of your new Home.

Congratulations you are the New Legal Owner.